Avaya IP Office is a modular IP (Internet protocol) telephone system with a suite of applications specially designed to meet the needs of small or medium sized enterprises (SMEs). This communications solution offers all the benefits of
voice and Internet technologies, thereby helping SMEs to have business-critical applications at affordable prices. With this, SMEs can increase productivity of their workforce through anytime-anywhere communication, reduce operating costs and improve customer service.
Geoffrey Baird, vice president and general manager, integrated office communications group, Avaya, said, "This honor reinforces our leadership and future investment in bringing IP communications to the millions of small to medium sized organizations that need to communicate with partners, customers and colleagues with the same sophistication and efficiencies of their larger competitors."
The IP Office system can be either configured as a voice-only PBX (
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Alert) (using traditional circuit-switched lines) or as an IP telephony server using high-speed
ISDN/PRI dial-up access and/or direct leased line connectivity and/or SIP (session initiation protocol) trunks.
The product family incorporates - IP Office 500 and IP Office 412 communications solutions. The IP Office 412 supports up to 360 telephones and
4 T1/E1 trunks and the IP Office 500 communication solution can scale up to 272 telephones and
8 T1/E1 trunks.
The IP Office system also features unified communications (UC) technology and includes a set of tools for administration (Manager), call tracking (SMDR), system monitoring and diagnostics (System Status Application). A simple GUI, Phone Manager also helps users to manage their own calls.
Top Reasons for Using Avaya IP Office:
1. Employees can turn their home phones into office phones,
2. Access emails and business calls via their mobile devices,
3. Use laptops to create conference calls
4. Work full-time from home - increasing productivity
5. And cost savings for small businesses.
"Advancing IP communications and providing solutions that add significant value in this marketplace has earned Avaya recognition from the editors of INTERNET TELEPHONY in the form of an INTERNET TELEPHONY Excellence Award," said Greg Galitzine, editorial director of INTERNET TELEPHONY. "IP Office has excelled in delivering communications solutions for its customers, who are extremely pleased and have offered their testaments of support."
The winners of the 2008 INTERNET TELEPHONY Excellence Award were published in the October 2008 issue of INTERNET TELEPHONY magazine.
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